Ramp

How it works

From “here’s my business” to a crew at work.

Ramp gets a crew of AI agents up and running in your business, and keeps you in charge of them. This page walks through setup, how drafts work, and what you see each day.

Describe your business.

Write a few sentences about what you do, where you work, how big the team is and what eats your time. Add the tone you like to use with customers. That’s the brief the crew works from.

You can do this yourself in a few minutes, or we can do it with you on a setup call.

Your descriptionExample

We’re a four-person plumbing business in Melbourne’s north. Most work comes from web enquiries. I lose hours chasing quotes and overdue invoices. Keep it friendly and to the point.

Get a proposed crew.

Ramp reads your description and proposes three to six agents. Each one has a name, a clear job, a schedule and a short explanation of why it’s there.

Typical jobs are replying to enquiries, following up quotes, replying to reviews, chasing invoices, drafting social posts and writing a morning briefing.

Proposed crewExample

  • Enquiry responderWhen work arrives
  • Quote follow-upDaily, 2 pm
  • Invoice chaserTuesdays, 9 am
  • Morning briefingDaily, 7 am

Approve it, then they start.

Keep the agents you want, edit their instructions, or drop any that don’t fit. Nothing runs until you approve the crew.

Every agent starts in draft mode. You can change that for a single agent later, once you’ve seen enough of its work to trust it.

Each agentYour call

  • ModeDraft first
  • StatusActive
  • You canPause, edit, remove

Drafts first

Two kinds of work. One of them waits for you.

The rule is simple. If a customer would see it, you see it first.

Work a customer would see

Emails, messages and social posts.

  1. An enquiry, a schedule or a task starts the job
  2. The agent writes a draftYou can watch each step in the feed
  3. It waits for your OKApprove, edit or reject
  4. Only then does it go outIf sending isn’t connected, the app says “not sent” and you can copy it

Work that stays inside your business

Summaries, sorting, notes and reports.

  1. An enquiry, a schedule or a task starts the job
  2. The agent does the workYou can watch each step in the feed
  3. It’s marked done straight awayNothing left your business, so there’s nothing to approve
  4. It shows up in your morning report

What you see each day

Three places to look. One is enough.

Some owners like to watch. Some only want the morning email. Both work.

  1. In the morning

    The status update

    An email at the hour you choose. What was done yesterday, what you approved or rejected, what’s still waiting, and anything that failed, in plain words.

  2. When you have a minute

    Your approvals

    A short list of drafts waiting for your OK. Read each one, fix a word if you need to, then approve or reject it.

  3. Any time

    The control room

    Every agent on one screen, with its state and a live feed of each step. Open an agent to see its recent jobs and what it produced.

Getting work in

How work reaches the crew today.

We’d rather tell you now than have you find out later. Ramp doesn’t connect to your inbox or accounting software yet. Those connections are being added.

  • Not yet: reading your inbox or your accounts.

    When that changes, this page will say so.

Paste it in

Give an agent a task by pasting in an enquiry, a review or a list of overdue invoices.

Put it on a schedule

Agents can run every so often, daily or weekly, at times you set.

Send it by web link

Each business gets a private link that other tools can send work to. We help you set this up on the call.

Ready to meet your crew?

Set up your crew Book a setup call